BuyerScore Rating
919 Heretaunga Street, Hastings 4153 06 876 8421 06 876 8421 021 767 495 021 767 495
Brendon - 021 767 495 021 767 495 Andy - 021 119 2523 021 119 2523

Finance Information

We offer quick & easy, competitive vehicle financing through Stortford Auto Sales, where we work hard to make your vehicle buying experience as hassle free as possible. We can tailor a finance package that you are completely comfortable with, one that suits your budget and your lifestyle.

At Stortford Auto Sales we are committed to responsible lending, and whatever your current situation, we are here to work with you to ensure you make an informed decision. Helping you find the right vehicle finance package is our priority, ensuring it fits within your budget and our finance providers lending requirements. No matter whether you’re self-employed or working nine to five, we understand your circumstances and are here to help.

You may see finance repayments advertised with each of our vehicles. Whilst these are examples, they provide you with information such as to how the repayments are calculated, including interest rate, deposit, term and the total amount payable over the term. If you make your own selection as to term and deposit you will see this information updated.

Stortford Auto Sales can provide you with:
  • A range of interest rates and finance terms
  • Repayments to suit your budget
  • Full disclosure around how repayments are calculated
  • Ability to use your trade as your deposit
  • Options if you don't have a deposit or trade. We can evaluate your circumstances and see if there is a solution for you
  • Applications that are quick and easy, apply online whenever you want

It is also important that we help protect you in the event the worst happens. A full range of Insurance Options are available for you to review and purchase to compliment your vehicle and loan, providing you with protection for the unexpected.

Stortford Autos Sales Finance Related Information

Loan Contract Example
Disclosure Statement Example
Rates and Fee Information

Complaints and Disputes

If you think that we have got something wrong, please let us know immediately and we will do our best to resolve this for you. You can contact us on the following email address: sasales@xtra.co.nz

Alternatively you can write to us: Brendon Vesty, Stortford Auto Sales, 919 Heretaunga Street, St Leonards, Hastings 4153 or telephone us: 021 767 495 021 767 495

When we receive a complaint, we follow an internal process to investigate the issue and try resolve it. If we can’t resolve your complaint, or you aren’t satisfied with the way we propose to do so, we can refer you to our dispute resolution scheme, Financial Services Complaints Limited (FSCL). FSCL will review the complaint and help resolve it. This service is free of charge to you.

Contact Details are:
Financial Services Complaints Limited (FSCL) – A Financial Ombudsman Service
Phone: 0800 347 257
Email: complaints@fscl.org.nz
Website: www.fscl.org.nz
Address: P O Box 5697, Wellington 6140

Stortford Auto Sales does not provide regulated Financial Advice.

You are protected by responsible lending laws. Because of these protections, the recommendations given to you about this consumer loan and any associated payment protection insurance are not regulated financial advice. This means that duties and requirements imposed on people who give financial advice do not apply to these recommendations. This includes a duty to comply with a code of conduct and a requirement to be licensed.

Difficulties with your loan repayments

If you are going through some financial hardship, please contact us as soon as possible to see what we can do to help. We will do our best to work with you and support you through the hard times.
You may wish to seek advice from a Financial Mentor. Financial mentors provide a one-on-one approach and have sound financial knowledge.

Some local Financial Mentors include:

Birthright Hawkes Bay
Phone: 0800 457 146
Email: admin@birthrighthb.org.nz
68 Taradale Road, Napier

Citizens Advice Bureau
Phone: 0800 367 222
112 Queen Street, Hastings

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